Hidden_FAQ_Licencing_Pricing

Licencing and Pricing Questions

 

As long as you have a valid payment method associated with your Atlassian account, at the end of your free trial your full subscription will begin automatically.

If you have any questions about this process please contact us at support@oldstreetsolutions.com

If you have an annual Cloud subscription then you will need to purchase an annual licence for Custom Charts. If you have other add-ons then you should have been through this process before.

  • If you have an Atlassian partner that purchases your licences then they will be able to help you with this

  • If you buy your licences directly from Atlassian then you will need to contact them to get a quote for an annual licence for Custom Charts

If you have any questions about this process please contact us at support@oldstreetsolutions.com

Navigate to the Marketplace listing, click “Buy it now” and select the hosting type you are using.

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Yes! You can get a trial from the marketplace to test the app before you buy it.

Additionally, we do have the Reporting Playground available on our website that allows you to view and edit sample charts.