Custom Charts FAQs

How does Custom Charts work?

How actively is Custom Charts being developed?

Does Custom Charts have Public Feature Roadmap?

I need help building a chart. Who do I contact?

How does Custom Charts work?

How actively is Custom Charts being developed?

Does Custom Charts have Public Feature Roadmap?

I need help building a chart. Who do I contact?

Custom Charts provides dashboard gadgets and Confluence macros that allow you to add dynamic charts that look great and are easy to build.

To get started, walk through our quick how-tos on creating and managing your charts:

Very actively! We have a whole development team dedicated to building and supporting Custom Charts.

Yes, we do! You can follow all our recent releases and upcoming features on our actively maintained public feature roadmap.

If you’re looking for a feature and don’t see it on the roadmap, let us know. We regularly incorporate customer feedback into our development backlog - some of the best parts of the app came from requests from people like you!

If you'd like to ask us a question about Custom Charts, please raise a ticket in our support portal or send an email to support@oldstreetsolutions.com.

Please let us know if you find a bug with our apps so we can fix them as soon as possible!

Our support team is here to help

Which fields are supported in Custom Charts?

Can my charts look at story points or other estimate fields?

How can I export my charts?

How do I create a chart using a cascading select list field?

Custom Charts supports Jira system fields and custom fields (learn more here), as well as fields from 3rd party apps (learn more here).

How can I display my Custom Charts in both Jira and confluence?

My company plans to migrate from Server/Data Center to Cloud in the future. Can Custom Charts be migrated to Cloud? Are the features different on cloud?

How do I connect Simple Search to Custom Charts?

How does Time in Status work?

 

 

Does Custom Charts support Jira Product Discovery?

 

 

 

 

 

 

If you don’t see your question on this page, feel free to reach out to our support team!