Requests For Each Customer Organization By Priority

Requests for Each Customer Organization By Priority

 

This chart shows the amount of issues created by each Jira Service Management customer Organization, broken down by Priority.

Configuration Details and Import Configuration Code

This chart uses the following Configuration Settings:

  • Chart Type: 2D Stacked Bar Chart

  • Chart By: Organization

  • Group By: Priority

Exported Configuration

Import this configuration directly into your own Custom Charts gadget or macro:

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Pro-Tip - Select Display Option “Calculate percentage of bar counts”

By utilizing the Calculate % of Bar Counts option, we can see in the use case that out of the 7 requests submitted by Schwartz Industries, 72% of those issues are High priority. Knowing this statistic can be helpful to gain a better understanding of the customer, and encourage some important dialogue to determine why the majority of their requests are of such high priority.