SLA Reporting: Breached vs Not Breached

SLA - Breached vs. Not Breached

 

This chart shows how a specific project did on meeting their Time to First Response SLA over a specific time period. Using custom JQL the issues are divided into Breached and Not Breached.

 

This chart uses a 2D Grouped Bar Chart with the following settings:

  • Chart By - Created

  • Group By - Custom JQL

The Custom JQL used is:

  • "Time to first response" != breached()

  • "Time to first response" = breached()

This report could be adapted to reference any SLA in your Jira instance and could utilize any of the Atlassian SLA JQL.

 

Exported Configuration

To see how this report looks in your Jira, import this configuration directly into your own Custom Charts:

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