Example Reports - Use Cases
General Report Examples
Jira Service Management Examples
- Example Support Dashboard
- SLA Reporting: Breached vs Not Breached
- SLA Reporting: Average Time to First Response by Assignee
- Customer Satisfaction (CSAT) by Assignee
- Service Desk Request Channel Type
- Requests By Assignee
- Requests For Each Customer Organization By Assignee
- Requests For Each Customer Organization By Priority
- Changes Each Month By Change Type - Last 90 Days
- Change Requests For Each Customer Organization
- Changes Planned In the Next 90 Days
, multiple selections available,