Viewing Shared Dashboards

Owned by Becky Schwartz (Unlicensed)
Last updated: Aug 31, 2023
2 min read

After you’ve created and customized the Shared Dashboard gadget, users can access it from the JSM portal, or, display it as a wallboard from the Jira Dashboard.

Learn more about how users with access to the Shared Dashboard can view it!

Shared Dashboards - Accessing from the JSM Portal

Steps to Access Shared Dashboards from the Portal

  1. Navigate to the JSM Portal

  2. Click Requests in the top right corner of the Portal

  3. Click My Dashboards. It will open up as a pop-up in the Portal

 

Viewing the Shared Dashboards Gadget on a Dashboard

When users come to the Dashboard, they can view the Shared Dashboard gadget and see the details of some of its settings, as depicted in the screenshot below.

 

Viewing the gadget is not the same as viewing the actual Shared Dashboard. Users will be able to view the Shared Dashboard by clicking a link on the Shared Dashboard tab (tab 1).

There are 4 tabs users can click through on the Shared Dashboard gadget when viewing it:

1 - Shared Dashboard tab (default tab): Users can navigate here to view the Shared Dashboard ( the link “Shared Dashboard Sample” in the screenshot above), and, grab the direct link to the Shared Dashboard to send out to users (“Copy link” button)

2 - Link Access permissions: Users can navigate here to see details around the viewing permissions for the Shared Dashboard

3 - Shared dashboard user: Users can navigate here to see who the Shared Dashboard owner is and learn more information around the restriction

4 - What is this?: Users can navigate here to see the Splash Screen for the gadget, which acts as a helpful guide for users new to Shared Dashboards

Active : Users can see if the link to the Shared Dashboard is active and able to be shared with others