JSD Customer Portal Reports
Connect a Confluence knowledge base to a Jira Service Desk and share reports with customers directly in the portal 🖥️
Select a User Impersonation proxy user to load data for users without Jira licenses
Step 1: Connect your JSD Project to a Confluence Knowledge Base
Step 2: Create a report page
The name of this page is what your JSD Portal users will search for to find this report
Step 3: Create your Custom Jira Charts
Create your reports using the Custom Jira Charts macro
Enable User Impersonation to display data to portal only users, who can’t see the underlying issues and don’t have a Jira license
Step 4: View your report page as an article in the JSD Portal
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