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Example Templates come with Custom Charts, and can be seen and used by all users. These templates are not editable.

There are 8 examples we’ve created to help you get started.

Steps

With Custom Charts in “Edit” mode, click Templates

On the Templates page, under the “All Templates” section on the left, click Example Templates

Hover over the Template you’d like to use, then click Use Template

Once the editor reloads, most configuration points of the chart will be populated based off of the Template selected (Chart by dropdown, Group by dropdown, Chart Type, Calculate dropdowns, Chart Title). Navigate to the dropdown and choose a Source.

Click Save in the bottom right corner of Custom Charts to save the gadget to your Dashboard. All done!

Example Chart Name

Description

Example

Created vs. Resolved - Past 30 Days

2D Line Chart where one line represents Jira issues Created in the past 30 days, and the other represents Jira issues Resolved in the last 30 days.

Fix Versions

2D Grouped Bar Chart that displays the status of issues within each Fix Version.

Issue Types

1D Table Chart that displays a count of Jira issues that belong to each Issue Type.

Issue Types by Project

2D Stacked Bar Chart that displays a count of Jira issues that belong to each Issue Type in specified Jira projects.

Issues by Assignee

Pie Chart that displays a count of Jira issues by Assignee.

JSM - Request Channel Type

Pie Chart that displays a count of Jira issues by the JSM feature, Request Channel Type, which are the routes through which customers can raise requests in your service project (Email, Portal, etc).

JSM - Time to first response - Breached vs Not Breached

Status Categories

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