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Custom Charts ships with 8 Example Templates that represent best practice reporting examples. These templates are not editable, but can be seen and used by all users
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Steps to Use Example Templates
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Steps | |
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With Custom Charts in “Edit” mode, click Templates On the Templates page, under the “All Templates” section on the left, click Example Templates Hover over the Template you’d like to use, then click Use Template Once the editor reloads, most configuration points of the chart will be populated based off of the Template selected (Chart by dropdown, Group by dropdown, Chart Type, Calculate dropdowns, Chart Title). Navigate to the dropdown and choose a Source. Click Save in the bottom right corner of Custom Charts to save the gadget to your Dashboard. All done! |
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Example Chart Templates
Example Chart Name | Description | Example |
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Created vs. Resolved - Past 30 Days | 2D Line Chart where one line represents Jira issues Created in the past 30 days, and the other represents Jira issues Resolved in the last 30 days. | |
Fix Versions | 2D Grouped Bar Chart that displays the status of issues within each Fix Version. | |
Issue Types | 1D Table Chart that displays a count of Jira issues that belong to each Issue Type. | |
Issue Types by Project | 2D Stacked Bar Chart that displays a count of Jira issues that belong to each Issue Type in specified Jira projects. | |
Issues by Assignee | Pie Chart that displays a count of Jira issues by Assignee. | |
JSM - Request Channel Type | Pie Chart that displays a count of Jira issues by the JSM feature, Request Channel Type, which are the routes through which customers can raise requests in your service project (Email, Portal, etc). | |
JSM - Time to first response - Breached vs Not Breached | 2D Grouped Bar Chart where each bar presents issues created, and each group of bars represents the time to first response | |
Status Categories | Pie Chart where each slice of the pie represents issues in a certain Status Category (To Do, In Progress, Done) |
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