Title: | Support Teams | |
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Owner: | Becky Schwartz | |
Creator: | Becky Schwartz | Mar 17, 2023 |
Last Changed by: | Becky Schwartz | Aug 31, 2023 |
Tiny Link: (useful for email) | https://ossapps.atlassian.net/wiki/x/CIDCnQ | |
Export As: | Word · PDF |
Hierarchy
Children (10)
Support Team Overview - Full Page of Reports
Created vs. Resolved - Past 30 Days
Priority of Open Requests
Request Types by Assignee
Status of Unresolved Bugs
Average Time to First Response by Assignee - Hours
Change Requests For Each Customer Organization
Changes Each Month By Change Type
Requests for Each Customer Organization by Priority
Requests for Each Customer Organization by Assignee
Support Team Overview - Full Page of Reports
Created vs. Resolved - Past 30 Days
Priority of Open Requests
Request Types by Assignee
Status of Unresolved Bugs
Average Time to First Response by Assignee - Hours
Change Requests For Each Customer Organization
Changes Each Month By Change Type
Requests for Each Customer Organization by Priority
Requests for Each Customer Organization by Assignee
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