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titleWhich Jira fields are supported by Custom Charts?
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Hidden_Custom_Fields
Hidden_Custom_Fields
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titleCan my charts look at story points or other estimate fields?

Yes! Custom Charts can calculate the sum of average any number field, including the out-of-the-box Story Points, Original Estimate, and Remaining Estimate fields, or any custom number field available in your instance. This option can be changed by selecting options from the Calculate dropdown available at the top of each chart.

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titleHow can I export my charts?

All charts can be exported directly as PNG, PDF, and CSV.

Confluence

On Confluence Server & Data Center, exporting pages to PDF or Word will export all charts on the page.

On Confluence Cloud, exporting to PDF and Word requires a few extra steps in order to ensure that the export is accurate and secure. Charts must have User Impersonation enabled, and users must follow the instructions provided on this page:Cloud Page Export - PDF or Word to include the Custom Chart images in the export.

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titleIn future, my company plans to migrate from Server / Data Center to the Atlassian Cloud. Can Custom Charts be migrated to Cloud and are the features different on Cloud?

Custom Charts has identical features on Cloud, Server, and Data Center.

Migrating from Confluence Server & Data Center to Confluence Cloud works seamlessly. Simply export a page, space, or entire instance and import it to your Confluence Cloud site. When you install the Cloud version of the Custom Jira Charts for Confluence app your charts will be configured exactly as before.

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Note: Charts with User Impersonation enabled will be imported with User Impersonation turned off. This is to ensure that Custom Charts are secure by default and, therefore, charts must be edited and re-assigned an Impersonation User after importing.

Migrating dashboards with custom gadgets from Jira Server & Data Center to Jira Cloud isn’t currently supported by Atlassian. This feature is a top priority for our development team and we are actively working with Atlassian on this functionality.

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titleHow do I connect Simple Search to Custom Charts?

Once you’ve set up your Simple Search how you like it, the next step is to connect it to your Custom Charts so it knows which charts to filter.

To connect a Simple Search gadget to a Custom Chart:

  1. Add a Custom Charts for Jira gadget/macro to the page

  2. Edit your Custom Charts

  3. Select Simple Search Gadget/Macro from the Source dropdown selector

  4. Once selected, you’ll see the Reference ID from each Simple Search

    1. If you have multiple Simple Search gadgets on one page, simply edit the Simple Search to find the Reference ID