...
Customcharts | ||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Aura divider | ||||
---|---|---|---|---|
|
Table of Contents | ||||
---|---|---|---|---|
|
|
Aura divider | ||||
---|---|---|---|---|
|
Steps to Configure this Chart in Your Instance
Set the Source to be 1 or multiple Jira Service Management (JSM) projects
Set the Chart type to Tile Chart
Set the Chart by dropdown to Assignee
Set the 3 Calculate dropdowns to:
Average; SLA Time Elapsed; Time to first response
In the Display Options tab on the right side, scroll down to the General options section and set the Time unit dropdownto Hours
Optional: Give your chart a title and combine, rename, and change the color of any segments
Click Save or Insert
...
Aura divider | ||||
---|---|---|---|---|
|
Aura inline button | ||||
---|---|---|---|---|
|
Aura inline button | ||||
---|---|---|---|---|
|
Aura inline button | ||||
---|---|---|---|---|
|