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Chart By Options - Supported Fields
Jira Service Desk Fields
The following Jira Service Desk fields are supported in Custom Charts
JSD Field | Jira Cloud | Jira Server & Data Center | Notes | |||
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Request Type | ![]() | ![]() | Supported | |||
Request Channel Type | ![]() | ![]() | Supported | |||
Request Language | ![]() | ![]() | Supported | |||
Satisfaction Rating | ![]() | ![]() | Supported | |||
Organizations | ![]() | ![]() | Supported | |||
Approvers | ![]() | ![]() | Supported | |||
SLAs | ![]() | ![]() | Coming soon!Using Custom JQL | Using Custom JQL | Supported |
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Custom Field Type | Jira Cloud | Jira Server & Data Center | Notes |
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Select List (single choice) | ![]() | ![]() | Supported |
Select List (multiple choices) | ![]() | ![]() | Supported |
Radio Buttons | ![]() | ![]() | Supported |
Check Boxes | ![]() | ![]() | Supported |
User Picker (single user) | ![]() | ![]() | Supported |
User Picker (multiple users) | ![]() | ![]() | Supported |
Labels | ![]() | ![]() | Supported |
Number | ![]() | ![]() | Supported |
Project Picker (single project) | ![]() | ![]() | Supported |
Version Picker (single version) | ![]() | ![]() | Supported |
Version Picker (multiple versions) | ![]() | ![]() | Supported |
Text Field (read only) | ![]() | ![]() | Supported |
Text Field (single line) | ![]() | ![]() | Supported |
Text Field (multi-line) | ![]() | ![]() | Supported |
Select List (cascading) | ![]() | ![]() | Supported |
Date fields | ![]() | ![]() | Supported |
Date and time fields | ![]() | ![]() | Supported |
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If you find a custom field that isn't supported, please suggest a new custom field.
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