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Chart By Options - Supported Fields
Jira Service Desk Fields
The following Jira Service Desk fields are supported in Custom Charts
| JSD Field | Jira Cloud | Jira Server & Data Center | Notes | |||
|---|---|---|---|---|---|---|
| Request Type |  | | Supported | |||
| Request Channel Type | | | Supported | |||
Request Language | | | Supported | |||
| Satisfaction Rating | | | Supported | |||
| Organizations | | | Supported | |||
| Approvers | | | Supported | |||
| SLAs |  | | Coming soon!
Using Custom JQL |
Using Custom JQL | Supported |
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| Custom Field Type | Jira Cloud | Jira Server & Data Center | Notes |
|---|---|---|---|
| Select List (single choice) | | | Supported |
| Select List (multiple choices) | | | Supported |
| Radio Buttons | | | Supported |
| Check Boxes | | | Supported |
| User Picker (single user) | | | Supported |
| User Picker (multiple users) | | | Supported |
| Labels | | | Supported |
| Number | | | Supported |
| Project Picker (single project) | | | Supported |
| Version Picker (single version) | | | Supported |
| Version Picker (multiple versions) | | | Supported |
| Text Field (read only) | | | Supported |
| Text Field (single line) | | | Supported |
| Text Field (multi-line) | | | Supported |
| Select List (cascading) | | | Supported |
| Date fields | | | Supported |
| Date and time fields | | | Supported |
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If you find a custom field that isn't supported, please suggest a new custom field.
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