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Aura divider
summaryCharts for Support Teams
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

Click on the examples below to learn about each chart and how to create them!

Aura cards
summaryCreated vs. Resolved - Past 30 Days This chart shows issues created vs. the issues resolved in the last 30 days. Priority of Open Requests This chart shows the issues broken down by priority. Request Types by Assignee This chart shows the request types broken down by assignee. Status of Unresolved Bugs This chart shows unresolved bugs broken down by their status. Average Time to First Response by Assignee - Hours This chart shows the average amount of hours it takes each assignee to respond to support requests.
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

Aura divider
summaryAura Divider
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

Aura inline button
summaryYouTube Tutorials
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
Aura inline button
summaryContact Support
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
Aura inline button
summaryMarketplace Listing
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