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titleIs Custom Charts actively being developed?

Yes! We have a whole development team dedicated to building and supporting Custom Charts.

🚧 Content under construction 🚧

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titleDoes Custom Charts have a public feature roadmap?

🚧 Content under construction 🚧

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titleI need help, who can I contact?

🚧 Content under construction 🚧

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titleWhich Jira fields are supported by Custom Charts?
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Hidden_Custom_Fields
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titleHow can I export my charts?

🚧 Content under construction 🚧

All charts can be exported directly as PNG, PFD and CSV

https://ossapps.atlassian.net/browse/TRACC-15

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Confluence

On Confluence Server & Data Center, exporting pages to PDF or Word will export all charts on the page.

On Confluence Cloud, exporting to PDF and Word is slightly complicated because of a security consideration when saving data. Other apps on Confluence Cloud will save a .png of their app (e.g. a diagram) to the page which is then used for the PDF export. This is fine for a diagram when all users viewing the page see the same data, but Custom Jira Charts loads every page as the user who is currently logged in. This means that each user would potentially see a slightly different chart. While this isn't an insurmountable problem, it's not one that we have found a solution for quite yet but is on our public roadmap.

https://ossapps.atlassian.net/browse/TRACC-41

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titleHow do I create a chart using a cascading select list?

Currently, it is only possible to directly drive a chart with dynamic values from the first option in a cascading field. However, we do have a feature called Custom JQL that should allow you to build the charts you need. Here is an example that uses the JQL "Cascade Test" = A AND "Cascade Test" = 1 which will find only issues where the value of the cascading field is both A and 1.

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titleIn future, my company plans to migrate from Server / Data Center to the Atlassian Cloud. Can Custom Charts be migrated to Cloud and are the features different on Cloud?

🚧 Content under construction 🚧