Display Issues to Keep an Eye On

Owned by Becky Schwartz (Unlicensed)
Last updated: Oct 20, 2023
1 min read

This funnel chart shows issues that have specific key terms “broken”, “failure”, or “error” in the Comment field using a Scriptrunner Enhanced Search filter. Using this report, the team can pinpoint which issues to keep a close eye on.

 

Recreate This Chart In Your Own Instance!

Part I: Create 3 Enhanced Search filters, one for issues with the word “broken” in the comments; one for issues with the word “failure” in the comments; and one for the word “error” in the comments. Use the functions below:

  • Filter 1: issueFunction in issueFieldMatch("", "comment", "Broken")

  • Filter 2: issueFunction in issueFieldMatch("", "comment", "Failure")

  • Filter 3: issueFunction in issueFieldMatch("", "comment", "Error")

Part II: Set up Custom Charts

  1. Set the Source to Projects and choose your desired project(s)

  2. Set the Chart type to Funnel Chart

  3. Set the Chart by dropdown to Saved Filters

  4. In the Chart by tab on the right, add in the 3 Enhanced Search filters you made

  5. Optional: Give your chart a title and and rename any segments

  6. Click Save or Insert