Permission Schemes

What are permission schemes?

Permission schemes allow you to limit or extend access of users to information and actions, on External Share for Jira, you can benefit from permission schemes on the project and issue levels.
You can find out more about permission schemes here.

Do I need to use permission schemes?

Permission schemes help you add permission to different operations for users, if you do not need to customize permissions, default permissions will be respected.

Default permissions

When Jira Permission Scheme is disabled
When groups and project roles are empty, all users will have access to all operations including project level access.

When Jira Permission Scheme is enabled
By default no users has access to External Share operations. Project admin must first add permissions.

Which users are affected?

Permission schemes in the context of External Share targets the following user types and three layers of access.

Some permissions are required while others may be customized and some are impossible.

Level/ user

Global admin

Project Admin

Non-admin user

Level/ user

Global admin

Project Admin

Non-admin user

Global settings

required

impossible

impossible

Project setting

required

required

customizable

Issue

customizable

customizable

customizable

What permissions can be customized?

Permission

Description

External Share - View shares on issue

Ability to view External Share addon on issue page

Non-global admin and user can view self-created shares from “Apps dropdown menu”.

External Share - Create new share

Ability to create new External Share

If view permission is not given, user can still create shares with this permission but will not be able to preview it after configuration is finalized.

Admins will not be able to create issue shares but can still create filter, board and roadmap shares from project settings.

External Share - Edit share

Ability to edit existing External Share

External Share - Delete share

Ability to delete existing External Share

External Share - Send share by email

Ability to send information about existing External Share by email.

External Share - View all shares from project

Will grant user permission to view all shares from the project, if create permission is given, user will be able to create filter, board and roadmap shares.

How to apply permission schemes

As a global administrator, you can navigate to the global settings of Approval Path,

  1. Click on the “Apps” dropdown menu

  2. Select the “External Share” option

  3. Select the “Global settings” option

  4. Select the “Permissions” tab

On the permissions page, you can enable permission schemes,

Jira permission scheme setup

  1. Next to your profile, select the settings (⚙️)

  2. Select the “Issues” option

  3. Scroll down the side panel on the left side of the page

  4. Select the “Permission schemes” option

  5. Find the scheme that includes your project

  6. On the “Actions” column, click on the “Permissions” button

  7. Scroll down to the “Issue Permissions” section

  8. Find the “External Share” permissions

You can update these permissions (Add) or remove existing permissions; you can grant permissions using the following options:

  • Project Role

    • Administrator

    • Atlassian-addons-project-access - This will grant access to add-ons - More information.

    • Service Desk Customers

    • Service Desk Team

  • Application Access

    • Jira Software

    • Jira Core - This will grant access to Jira only excluding agile

  • Group

  • Public (Heads up: Anyone on the internet can perform these tasks if you grant permission to the 'Public' group.)

  • Any logged-in user

  • Service Project Customer - Portal Access

  • Reporter

  • Single user

  • Project lead

  • Current assignee

As well as custom fields:

  • User custom field value

  • Group custom field value

Changes to this page are automatically saved.