Use Cases

Here are 2 possible uses for Contract Signatures for Jira:

Use Case 1: Approvals

Approvals are an everyday function of business, particularly for teams like HR, operations, legal, and procurement, e.g. you might want a manager to agree a proposed project or purchase, or sign off a piece of work that’s completed.

However, there’s no approval functionality in Jira Software or Jira Work Management. You can set up approval steps in Jira Service Management, but the functionality isn’t great. This usually means employees and managers have to resort to difficult-to-track methods outside of Jira, such as email.

With Contract Signatures, you can add signature fields to Jira issues so that approvals happen directly in Jira. Even if the person you want to sign the issue is outside your instance, Contract Signatures allows external parties to sign issues without you having to buy them a Jira license.

That way, you create an audit trail in the platform you’re working in, aiding transparency and traceability.

Use Case 2: Contracts

You might want to make sure that the work described in a Jira issue is legally binding on the person it’s assigned to, e.g. where that person is outside your organization and you want the issue to act as the contract between you and them.

Contract Signatures for Jira, as the name suggests, can help turn Jira issues into legally binding contracts. As long as the other necessary elements of a legal contract are there in the issue, an e-signature from the reporter and the assignee can represent a binding agreement between the parties.

It’s much quicker to make contracts in this way, rather than going outside of Jira to agree work over email or messaging platforms. That means work gets started quicker, too. It’s also easier to keep track of what’s been agreed, because it’s all right there in the ticket. Things get messy when your audit trails are lost in email inboxes and messaging threads.

Contract Signatures keeps things moving, efficient, and within Jira, which is where you want everybody to be working.