Cloud apps are sold as monthly or annual subscriptions.
You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian instance. Confluence Cloud apps are priced based on the number of Confluence users in your instance. For example, if you have 25 users in your Confluence Cloud, you pay the 25-user price for apps.
The pricing structure for cloud apps is as follows:
Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.With Contract Signatures for Confluence, a subscription for 1-10 users is free.
Monthly subscriptions with more than 10 users are billed per user, starting with the first user.
Monthly subscriptions with more than 100 users are billed per user.
Annual subscriptions may offer a discount depending on the number of users purchased.