The Performance Options tab gives administrators granular control over how all Custom Charts function.

Option

Value

Notes

Allow auto refresh on Custom Charts

Toggle On/Off

Default: On

This switch will disable the auto refresh feature on all Custom Charts, even those already loaded on pages.

Auto refresh time interval

Default: 10 Minutes

Set the global auto refresh interval for all Custom Charts.

Maximum issues displayed on a chart

Default: 20000

Limit the maximum number of issues that can be displayed on a custom chart.

This reduces system loads by limiting the amount of data returned from Jira.

Custom Charts have been tested with very large data sets and we have found that limiting individual searches to 100,000 issues provides the best performance results.

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