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Shared Dashboards are enabled by default in your Jira Cloud environment, but only internal sharing options are available unless an admin enables the other options.

Steps to Enable Shared Dashboards

  1. Navigate to the Custom Charts - Settings by:

    1. Editing any Custom Charts gadget and clicking Admin settings in the bottom right corner of the gadget

    2. In the Jira header, clicking Apps → Manage your Apps → Custom Charts - Settings

  2. Click the Features tab

  3. Navigate to the Shared Dashboards section and ensure the toggle is turned on (green with a (tick) checkmark)

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