JSD Customer Portal Reports
Connect a Confluence knowledge base to a Jira Service Desk and share reports with customers directly in the portal 🖥️
Select a User Impersonation proxy user to load data for users without Jira licenses
Portal example 🔗
Step 1: Connect your JSD Project to a Confluence Knowledge Base
Step 2: Create a report page
Step 3: Create your Custom Jira Charts
Create your reports using the Custom Jira Charts macro
Enable User Impersonation to display data to portal only users, who can’t see the underlying issues and don’t have a Jira license
Step 4: View your report page as an article in the JSD Portal
Screen Recording 2020-10-14 at 09.03.21.mov
Include Page |
---|
| INFO:_Hidden_Support_Footer |
---|
| INFO:_Hidden_Support_Footer |
---|
|
Include Page |
---|
| INFO:_Hidden_Standard_Footer |
---|
| INFO:_Hidden_Standard_Footer |
---|
|