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Only Jira Admins can access this setting. |
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Shared Dashboards are enabled by default in your Jira Cloud environment, but only internal sharing options are available unless an admin enables the other options. Jira Admins can use the Shared Dashboard Settings to customize the link access level settings (Link Options tab) and see a list of all Shared Dashboards in the instance (Link List tab). |
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Steps to Enable Shared Dashboards
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You must be a Jira Admin to enable this feature. |
Navigate to the Custom Charts - Settings by:
Editing any Custom Charts gadget and clicking Admin settings in the bottom right corner of the gadget
In the Jira header, clicking Apps → Manage your Apps → Custom Charts - Settings
Click the Features tab
Navigate to the Shared Dashboards section and ensure the toggle is turned on (green with a checkmark)
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Steps to Access Shared Dashboard Settings
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You must be a Jira Admin to access these settings. |
In the Jira header, click Apps → Manage your apps
In the left navigation panel, in the Custom Chartssection, click Custom Charts - Shared Dashboard
On the Shared Dashboard - Settings page, in the Link Optionstab, find the Link Access Level you’d like to set for the Shared Dashboard, and click the toggle in the section to enable the level. In the Link List tab, see a list of all Shared Dashboards in the Jira instance
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Link Access Tab
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You must be a Jira Admin to access these settings. |
Anyone (Public) with an access code | Coming Soon! Any user with access to this link and who has entered in the provided access code will be able to view this dashboard, with data loaded as the dashboard owner. |
Anyone (Public) | Coming Soon! Any user with access to this link will be able to view this dashboard, with data loaded as the dashboard owner. |
JSM portal users | This Shared Dashboard will be visible in the Jira Service Management customer portal for users in the selected JSM project, with the following restrictions:
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Only users with access to this Jira dashboard | Licensed Jira users can see this Shared Dashboard if the Jira dashboard has been shared with them. |
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Link List Tab
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You must be a Jira admin to access this list. |
Using the Link List tab, admins can see a list of all Shared Dashboards in the Jira instance. Each column in the list represents a detail of the Shared Dashboard’s settings.
Column | Description |
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Jira Dashboard | The name of and a link to the Jira Dashboard where the Shared Dashboard gadget lives |
Jira Dashboard Owner | The name of the user who created the Jira Dashboard where the Shared Dashboard gadget lives |
Shared Dashboard | The name of and a link to the Shared Dashboard gadget |
Shared Dashboard Owner | The name of the user who created the Shared Dashboard gadget and who the Jira data will load as when users view the Shared Dashboardon Shared Dashboards will be loaded using the permissions of the user listed here. |
Shared with | Displays the Link Access level used on the Shared Dashboard gadget |
Status | Displays the status of the Shared Dashboard |
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