| Aura divider |
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| summary | Simple Search FAQs |
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Can I connect Simple Search to more than one gadget on a Dashboard or macro on a Confluence page? |
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Can I connect Simple Search to gadgets/macros that live on a different Dashboard/Confluence page than the Simple Search gadget? | If I’m showing my reports in a JSM Portal using the Shared Dashboard gadget, can my customers use Simple Search there? |
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Yes. A single Simple Search gadget/macro can be connected to as many Custom Charts gadgets/macros on a page as you’d like. |
Can I connect Simple Search to gadgets/macros that live on a different Dashboard/Confluence page than the Simple Search gadget?
No. The gadget/macro must live on the same Dashboard/page as the Simple Search gadget/macro. |
If I’m showing my reports in a JSM Portal using the Shared Dashboard gadget, can my customers use Simple Search there?
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No. Simple Search does not work on Shared Dashboards. |
Can I use existing Jira filters in Simple Search? |
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Yes. As long as you have permission to access the filter in Jira, you can pull it into Simple Search and use it on linked gadgets/macros.
Can I use custom fields from other apps in Simple Search? |
| Expand |
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Yes. Click here to learn more about the apps we integrate. |
If I create a filter in Simple Search using the Custom JQL toggle, will it save that filter as a Jira filter that I can use in the Jira issue search? |
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Yes. As long as you have permission to access the filter in Jira, you can pull it into Simple Search and use it on linked gadgets/macros. | Yes. Click here to learn more about the apps we integrate. | No. The filter can only be used in that specific Simple Search gadget/macro for linked reports on the same Jira Dashboard or Confluence Page. |
Can I connect Structure to Simple Search? | Can users viewing the Dashboard/Page add in Simple Search fields? | If users viewing the Dashboard/Page add in Simple Search fields and start applying them, will it affect other users viewing the Dashboard? |
Yes, but only in Jira and Confluence Data Center at this time. | Yes! While viewing the Dashboard/Page, they can add in any system field, custom field, and Jira filter they have permission to see. They can also write a custom JQL statement to use as a filter. | No. It will only update for them on their account. As soon as they refresh the Dashboard or Page, it will revert back to the filters added while the gadget/macro was in Edit mode. |
If you don’t see your question on this page, feel free to reach out to our support team!
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| Aura divider |
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| summary | Aura Divider |
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| params |
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| Aura inline button |
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| summary | YouTube Tutorials |
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| params |
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| Aura inline button |
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| summary | Contact Support |
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| params |
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| Aura inline button |
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| summary | Marketplace Listing |
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| params |
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