Page Comparison

Aura divider

summary

Customize Shared Dashboards

params

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

Panel

panelIconId	atlassian-light_bulb_on
panelIcon	:light_bulb_on:
panelIconText	:light_bulb_on:
bgColor	#EAE6FF

Custom Charts Shared Dashboards allow users to share entire dashboards of charts with internal and external users on Jira Cloud.

Users can display Custom Charts in the Jira Service Management portal, or internally like a wallboard.

Aura divider

summary

Learn More

params

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

Table of Contents

minLevel	2
maxLevel	7

Aura divider

summary

Aura Divider

params

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

Creating a Shared Dashboard

While editing your dashboard, click Add gadget
In the gadget search bar, search for Shared Dashboard. Click to Add the “Custom Charts Shared Dashboard” gadget
Configure the way you’d like your Shared Dashboard to appear using the settings below:

Shared Dashboard Live Preview

Configure the way the Custom Charts gadgets will appear on the Shared Dashboard. All gadgets you have added to the Jira Dashboard (except Simple Search) will automatically appear

Option	Description
	Click and drag to reorder the gadgets on the Shared Dashboard
	Click to remove the gadget from the Shared Dashboard
	If you remove a gadget, click to re-add the gadget
	If the gadget in Edit mode is in fullscreen, chart previews are not available. This icon verifies the gadgets will appear on the Shared Dashboard
	Click to open a preview of the Shared Dashboard in a new tab
	Click to turn on darkmode for the Shared Dashboard
	Displays the Jira account that the chart on the data will be loaded as

Shared Dashboard Settings

Setting

Description

Enter a title for the Shared Dashboard in the text box. This title shows at the top of the Shared Dashboard.

Choose the layout of the Shared Dashboard by clicking on a specific tile. The layout options align with Confluence page layouts.

Choose whether you want your Shared Dashboard to appear in light mode or dark mode.

Link Access Permissions

Status

colour	Purple
title	Coming soon

Select this option to give any one access to the Shared Dashboard, even if they do not have access to your Jira instance.

Follow along with our progress on this feature here:

Jira Legacy

server	System JIRA
serverId	1b0d93d0-f590-32bc-a953-d8dd58f0b314
key	TRACC-131

Status

colour	Purple
title	Coming soon

Select this option to give any one who has the Access code access to the Shared Dashboard, even if they do not have access to your Jira instance.

Create your own Access code by entering your desired code in the text box next to Access code

Follow along with our progress on this feature here:

Jira Legacy

server	System JIRA
serverId	1b0d93d0-f590-32bc-a953-d8dd58f0b314
key	TRACC-131

Select this option to give customers in a Jira Service Management (JSM) access to the Shared Dashboard via the JSM Portal.

JSM Project dropdown: Required. Select any JSM project(s) where the Shared Dashboard link should appear in the portal. This makes the Shared Dashboard link available to all Customers of that service desk

Organization dropdown: If you’d like to give a subset of customers access to the Shared Dashboard link, select any JSM customer organization that houses those customers

Portal user dropdown: If you’d like to give specific portal user(s) access to the Shared Dashboard link only, select them from this dropdown

Select this option to give users with access to the Jira Dashboard the ability to display the Shared Dashboard as a wallboard

Use the toggle to give Shared Dashboard viewers the ability to click into the displayed Jira issues and see their details.

Aura divider

summary

Aura Divider

params

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

Shared Dashboards Data Restrictions

Shared Dashboard Owner

When a Shared Dashboard is created, all of the issues in the charts are loaded with the permissions of the Shared Dashboard owner. This user is the last person to save the Shared Dashboard gadget.

This user is also the only one who can edit Custom Charts that are part of the Shared Dashboard. For additional details on changing the Shared Dashboard owner, navigate here.

Aura divider

summary

Aura Divider

params

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

Aura inline button

summary

YouTube Tutorials

params

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

Aura inline button

summary

Contact Support

params

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

Aura inline button

summary

Marketplace Listing

params

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

Versions Compared

Old Version 13

New Version Current

Key

Creating a Shared Dashboard

Shared Dashboard Live Preview

Shared Dashboard Settings

Link Access Permissions

Shared Dashboards Data Restrictions

Shared Dashboard Owner