Page Comparison

Aura divider

summary

Customize Shared Dashboards

params

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Panel

panelIconId	atlassian-light_bulb_on
panelIcon	:light_bulb_on:
panelIconText	:light_bulb_on:
bgColor	#EAE6FF

Custom Charts Shared Dashboards allow users to share entire dashboards of charts with internal and external users on Jira Cloud.

Users can display Custom Charts in the Jira Service Management portal, or internally like a wallboard.

Image Added

Aura divider

summary

TopicsLearn More

params

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Table of Contents

minLevel	2
maxLevel	7

Aura divider

summary

Aura Divider

params

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Creating a Shared Dashboard

While editing your dashboard, click Add gadget
In the gadget search bar, search for Shared Dashboard. Click to Add the “Custom Charts Shared Dashboard” gadget
Configure the way you’d like your Shared Dashboard to appear:

In the Live Preview	In the Additional Settings and Link Access Permissions

All Custom Charts gadgets that you’ve already added to your Jira dashboard will be visible here. Drag and drop the various gadgets to reposition them on your Shared Dashboard You can use the Trashcan icon to the right of the name of each gadget to remove the ones you do not want to include in your Shared Dashboard	Title (Required): This will be populated by default with the Jira dashboard name, and can be edited Layout: adjust the column layout for your Shared Dashboard Theme: choose light mode or dark mode Link Access Permissions: this setting controls who can access the link to your Shared Dashboard. See below for more details on Link Access Permissions

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Aura Divider

params

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Shared Dashboard Settings

Setting

Description

Enter a title for the Shared Dashboard in the text box. This title shows at the top of the Shared Dashboard.

Choose the layout of the Shared Dashboard by clicking on a specific tile. The layout options align with Confluence page layouts.

Choose whether you want your Shared Dashboard to appear in light mode or dark mode.

Link Access Permissions

Status

colour	Purple
title	Coming soon

Select this option to give any one access to the Shared Dashboard, even if they do not have access to your Jira instance.

Follow along with our progress on this feature here:

Jira Legacy

server	System JIRA
serverId	1b0d93d0-f590-32bc-a953-d8dd58f0b314
key	TRACC-131

Status

colour	Purple
title	Coming soon

Select this option to give any one who has the Access code access to the Shared Dashboard, even if they do not have access to your Jira instance.

Create your own Access code by entering your desired code in the text box next to Access code

Follow along with our progress on this feature here:

Jira Legacy

server	System JIRA
serverId	1b0d93d0-f590-32bc-a953-d8dd58f0b314
key	TRACC-131

Select this option to give customers in a Jira Service Management (JSM) access to the Shared Dashboard via the JSM Portal.

JSM Project dropdown: Required. Select any JSM project(s) where the Shared Dashboard link should appear in the portal. This makes the Shared Dashboard link available to all Customers of that service desk

Organization dropdown: If you’d like to give a subset of customers access to the Shared Dashboard link, select any JSM customer organization that houses those customers

Portal user dropdown: If you’d like to give specific portal user(s) access to the Shared Dashboard link only, select them from this dropdown

Select this option to give users with access to the Jira Dashboard the ability to display the Shared Dashboard as a wallboard

Use the toggle to give Shared Dashboard viewers the ability to click into the displayed Jira issues and see their details.

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Aura Divider

params

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Shared Dashboards Data Restrictions

Shared Dashboard Owner

When a Shared Dashboard is created, all of the issues in the charts are loaded with the permissions of the Shared Dashboard owner. This user is the last person to save the Shared Dashboard gadget.

This user is also the only one who can edit Custom Charts that are part of the Shared Dashboard. For additional details on changing the Shared Dashboard owner, navigate here.

Aura divider

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Aura Divider

params

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Aura inline button

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YouTube Tutorials

params

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Contact Support

params

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Aura inline button

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Marketplace Listing

params

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Versions Compared

Old Version 8

New Version 9

Key

Creating a Shared Dashboard

Shared Dashboard Settings

Link Access Permissions

Shared Dashboards Data Restrictions

Shared Dashboard Owner