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Aura divider
summaryCharts for Support Teams
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Aura cards
summaryCreated vs. Resolved - Past 30 Days This chart shows issues created vs. the issues resolved in the last 30 days. Priority of Open Requests This chart shows the issues broken down by priority. Request Types by Assignee This chart shows the request types broken down by assignee. Status of Unresolved Bugs This chart shows unresolved bugs broken down by their status. Average Time to First Response by Assignee - Hours This chart shows the average amount of hours it takes each assignee to respond to support requests.
paramsJTdCJTIyY2FyZHMlMjIlM0ElNUIlN0IlMjJ0aXRsZSUyMiUzQSUyMkNyZWF0ZWQlMjB2cy4lMjBSZXNvbHZlZCUyMC0lMjBQYXN0JTIwMzAlMjBEYXlzJTIyJTJDJTIyYm9keSUyMiUzQSUyMlRoaXMlMjBjaGFydCUyMHNob3dzJTIwaXNzdWVzJTIwY3JlYXRlZCUyMHZzLiUyMHRoZSUyMGlzc3VlcyUyMHJlc29sdmVkJTIwaW4lMjB0aGUlMjBsYXN0JTIwMzAlMjBkYXlzLiUyMiUyQyUyMmNvbG9yJTIyJTNBJTIyJTIzOTk4ZGQ5JTIyJTJDJTIyaWNvbiUyMiUzQSUyMmZhLWNoYXJ0LWNvbHVtbiUyMiUyQyUyMmltYWdlJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjJodHRwcyUzQSUyRiUyRmltYWdlcy51bnNwbGFzaC5jb20lMkZwaG90by0xNTQwOTc5Mzg4Nzg5LTZjZWUyOGExY2RjOSUzRml4bGliJTNEcmItMS4yLjElMjZpeGlkJTNEZXlKaGNIQmZhV1FpT2pFeU1EZDklMjZhdXRvJTNEZm9ybWF0JTI2Zml0JTNEY3JvcCUyNnclM0Q5MzQlMjZxJTNEMTAwJTIyJTJDJTIydHlwZSUyMiUzQSUyMmxpbmslMjIlN0QlMkMlMjJsaW5rJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjIyNjU1MDU5OTY5JTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhZ2UlMjIlN0QlN0QlMkMlN0IlMjJ0aXRsZSUyMiUzQSUyMlByaW9yaXR5JTIwb2YlMjBPcGVuJTIwUmVxdWVzdHMlMjIlMkMlMjJib2R5JTIyJTNBJTIyVGhpcyUyMGNoYXJ0JTIwc2hvd3MlMjB0aGUlMjBpc3N1ZXMlMjBicm9rZW4lMjBkb3duJTIwYnklMjBwcmlvcml0eS4lMjIlMkMlMjJjb2xvciUyMiUzQSUyMiUyM2MwYjZmMiUyMiUyQyUyMmljb24lMjIlM0ElMjJmYS1jaGFydC1waWUlMjIlMkMlMjJpbWFnZSUyMiUzQSU3QiUyMnZhbHVlJTIyJTNBJTIyaHR0cHMlM0ElMkYlMkZpbWFnZXMudW5zcGxhc2guY29tJTJGcGhvdG8tMTU3MTI1NDUzMTgxNy04MzI3NWI2YjY0MTElM0ZpeGxpYiUzRHJiLTEuMi4xJTI2aXhpZCUzRGV5SmhjSEJmYVdRaU9qRXlNRGQ5JTI2YXV0byUzRGZvcm1hdCUyNmZpdCUzRGNyb3AlMjZ3JTNEODgxJTI2cSUzRDEwMCUyMiUyQyUyMnR5cGUlMjIlM0ElMjJsaW5rJTIyJTdEJTJDJTIybGluayUyMiUzQSU3QiUyMnZhbHVlJTIyJTNBJTIyMjY1NTA5MjczNyUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYWdlJTIyJTdEJTdEJTJDJTdCJTIydGl0bGUlMjIlM0ElMjJSZXF1ZXN0JTIwVHlwZXMlMjBieSUyMEFzc2lnbmVlJTIyJTJDJTIyYm9keSUyMiUzQSUyMlRoaXMlMjBjaGFydCUyMHNob3dzJTIwdGhlJTIwcmVxdWVzdCUyMHR5cGVzJTIwYnJva2VuJTIwZG93biUyMGJ5JTIwYXNzaWduZWUuJTIyJTJDJTIyY29sb3IlMjIlM0ElMjIlMjM5OThkZDklMjIlMkMlMjJpY29uJTIyJTNBJTIyZmEtY2hhcnQtbGluZSUyMiUyQyUyMmltYWdlJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjJodHRwcyUzQSUyRiUyRmltYWdlcy51bnNwbGFzaC5jb20lMkZwaG90by0xNDgzNjgzODA0MDIzLTZjY2RiNjJmODZlZiUzRml4bGliJTNEcmItMS4yLjElMjZhdXRvJTNEZm9ybWF0JTI2Zml0JTNEY3JvcCUyNnclM0Q5NzUlMjZxJTNEMTAwJTIyJTJDJTIydHlwZSUyMiUzQSUyMmxpbmslMjIlN0QlMkMlMjJsaW5rJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjIyNjU0MzM5MTc0JTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhZ2UlMjIlN0QlN0QlMkMlN0IlMjJ0aXRsZSUyMiUzQSUyMlN0YXR1cyUyMG9mJTIwVW5yZXNvbHZlZCUyMEJ1Z3MlMjIlMkMlMjJib2R5JTIyJTNBJTIyVGhpcyUyMGNoYXJ0JTIwc2hvd3MlMjB1bnJlc29sdmVkJTIwYnVncyUyMGJyb2tlbiUyMGRvd24lMjBieSUyMHRoZWlyJTIwc3RhdHVzLiUyMiUyQyUyMmNvbG9yJTIyJTNBJTIyJTIzYzBiNmYyJTIyJTJDJTIyaWNvbiUyMiUzQSUyMmZhLWNoYXJ0LWNvbHVtbiUyMiUyQyUyMmltYWdlJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjJodHRwcyUzQSUyRiUyRmltYWdlcy51bnNwbGFzaC5jb20lMkZwaG90by0xNDczNTgwMDQ0Mzg0LTdiYTk5NjdlMTZhMCUzRml4bGliJTNEcmItMS4yLjElMjZpeGlkJTNEZXlKaGNIQmZhV1FpT2pFeU1EZDklMjZhdXRvJTNEZm9ybWF0JTI2Zml0JTNEY3JvcCUyNnclM0QxOTUwJTI2cSUzRDgwJTIyJTJDJTIydHlwZSUyMiUzQSUyMmxpbmslMjIlN0QlMkMlMjJsaW5rJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjIyNjU1MDU5OTc3JTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhZ2UlMjIlN0QlN0QlMkMlN0IlMjJ0aXRsZSUyMiUzQSUyMkF2ZXJhZ2UlMjBUaW1lJTIwdG8lMjBGaXJzdCUyMFJlc3BvbnNlJTIwYnklMjBBc3NpZ25lZSUyMC0lMjBIb3VycyUyMiUyQyUyMmJvZHklMjIlM0ElMjJUaGlzJTIwY2hhcnQlMjBzaG93cyUyMHRoZSUyMGF2ZXJhZ2UlMjBhbW91bnQlMjBvZiUyMGhvdXJzJTIwaXQlMjB0YWtlcyUyMGVhY2glMjBhc3NpZ25lZSUyMHRvJTIwcmVzcG9uZCUyMHRvJTIwc3VwcG9ydCUyMHJlcXVlc3RzLiUyMiUyQyUyMmNvbG9yJTIyJTNBJTIyJTIzOTk4ZGQ5JTIyJTJDJTIyaWNvbiUyMiUzQSUyMmZhLWNoYXJ0LXBpZSUyMiUyQyUyMmltYWdlJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjJodHRwcyUzQSUyRiUyRmltYWdlcy51bnNwbGFzaC5jb20lMkZwaG90by0xNDc2MjMxNjgyODI4LTM3ZTU3MWJjMTcyZiUzRml4aWQlM0RNbnd4TWpBM2ZEQjhNSHh3YUc5MGJ5MXdZV2RsZkh4OGZHVnVmREI4Zkh4OCUyNml4bGliJTNEcmItMS4yLjElMjZhdXRvJTNEZm9ybWF0JTI2Zml0JTNEY3JvcCUyNnclM0QxNTY3JTI2cSUzRDgwJTIyJTJDJTIydHlwZSUyMiUzQSUyMmxpbmslMjIlN0QlMkMlMjJsaW5rJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjIyNjU0NzMyNDA4JTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhZ2UlMjIlN0QlN0QlNUQlMkMlMjJjb2x1bW5zJTIyJTNBNSUyQyUyMmRlY29yYXRpb24lMjIlM0ElMjJpY29uJTIyJTJDJTIybGF5b3V0JTIyJTNBJTIyaWNvbi1jZW50ZXIlMjIlMkMlMjJ0aGVtZSUyMiUzQSUyMmF1cmEtYWNjZW50JTIyJTJDJTIyaG92ZXIlMjIlM0ElMjJlbGV2YXRlJTIyJTJDJTIyZ3V0dGVyJTIyJTNBMTAlMkMlMjJwYWRkaW5nJTIyJTNBMCUyQyUyMm1heFdpZHRoJTIyJTNBZmFsc2UlN0Q=

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